Privacy Policy

1. Who We Are

FIMX Mechanical Services LLC is a 100% Emirati-owned precision engineering company registered in Dubai, United Arab Emirates. Our registered workshop address is 5th Street, Marrakech St, Umm Rumool, Dubai, UAE. You can contact our data controller at [email protected].

2. Data We Collect

When you use our website, submit a quote request, or contact us, we may collect:

• Contact details: name, email address, phone number, company name
• Technical drawings and CAD files submitted for quoting purposes
• Correspondence messages sent via our contact and quote forms
• Device and browser information collected automatically via analytics

3. How We Use Your Data

• To respond to engineering enquiries and provide CNC machining quotes
• To fulfil manufacturing orders and communicate delivery updates
• To improve our website and services
• To comply with UAE legal and regulatory obligations

4. Technical Drawings & Confidentiality

Any technical drawings, CAD files, or proprietary data submitted to FIMX are treated as strictly confidential. Files are stored on isolated, access-controlled internal servers. We do not share your drawings with third parties without your explicit written consent. For classified or sensitive programs, we can execute a bilateral Non-Disclosure Agreement (NDA) prior to any file submission. Contact us at [email protected] to arrange an NDA.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, and as required by applicable UAE law. Quote enquiries are retained for up to 3 years. Technical drawings submitted under NDA are retained per the terms of that agreement.

6. Your Rights (UAE PDPL 2022)

Under the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection, you have the right to:

• Access a copy of the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where legally permissible)
• Withdraw consent at any time

To exercise these rights, email us at [email protected].

7. Cookies, Google Tag Manager & Tracking

Our website utilizes Google Tag Manager (container GTM-NCDBHCN) and Google Consent Mode v2 to manage analytics and essential website telemetry in accordance with EU GDPR and UAE PDPL standards. Non-essential tracking cookies are blocked by default until you provide explicit affirmative consent.

For detailed disclosures on cookie categories, lifespans, and managing your preferences, please review our comprehensive Cookie Policy & Disclaimer.

8. Third-Party Services

Our website may interface with third-party service providers including Google Tag Manager, Google Analytics, Google Fonts, and WhatsApp for communication. Each of these services operates under their own privacy policies. We do not sell or rent your personal data to any third party.

9. Contact

For any privacy-related questions or requests, contact us at: